Frequently Asked Questions
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Appointments are highly recommended to avoid waiting time. Walk-ins are subject to availability.
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Walk-ins are welcome, depending on availability.
If slots are available: We may suggest the nearest available timing.
If fully booked: We’ll advise the next available slot on another day.
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We are open daily from 10:00AM to 7:00PM
Last appointment/walk-in: 5:00PM -
We recommend a 2-week interval between treatments for best results.
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Yes. We provide a private and comfortable space for Muslimah clients.
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As a ladies-only salon, we prioritise privacy for our clients. Male guests are not permitted inside the salon.
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Yes, you may. We recommend bringing a stroller so your baby can rest comfortably during your session.
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Our salon may not be fully suitable for wheelchair users, as treatments require movement (e.g. to the wash area).
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Yes, it depends on the treatments. Some treatments may be combined, while some treatments are not recommended to. You may check with our hair therapists.
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In most cases, yes. You may consult our therapist on the day of your appointment for suitability.
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You may browse our treatments here: syeba.com.sg/treatments If you’re unsure, you can book Henara first and consult our therapist on the day for a personalised recommendation.
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• Pregnant: We recommend Sekar Hair Cream Bath or Balinese Scrub for a relaxing experience.
• Breastfeeding: All treatments are generally suitable.
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Yes, depending on her age.
For example:
Around 9 years old → We recommend the Clarine Treatment
You may check with us for age-appropriate recommendations.
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Yes, we do. Do check our Appointments page for available date and time for haircuts.
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Black
Dark Brown
Mahogany
Original Henna
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It appears reddish-orange on lighter/white hair, and may be less visible on darker hair.
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Please refer to our colour chart (available in-store or via DM).
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The colour remains until new hair growth appears at the roots.
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~90 minutes:
Henara, Tintara, Tressa, Clarine, Reviva, Vitalis~60 minutes:
H2O, Cream Bath, Balinese -
Typically 2 weeks to 1 month, depending on hair condition and washing frequency.
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We are unable to process refunds.
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Price adjustments are not applicable.
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For the comfort and safety of all our customers, we may need to kindly decline service in certain situations. This includes cases where there are active scalp conditions such as head lice, open wounds, or contagious skin conditions (e.g., ringworm/kurap).
If you’re unsure, feel free to reach out to us, we’re always happy to advise. Once the condition has been treated, we’d be delighted to welcome you back!

